Questions to Ask Your Small Engine Repair Shop
If you’re like most Americans, you likely have more than a few small engines that you depend on for work, fun and/or convenience. Whether it’s a chainsaw that you use every year for firewood or your weekend lawnmower, keeping these engines running at peak performance is important! Picking the right small engine shop to complete your repairs will make sure you save money and get your machines back better than you turned them in! Here are a few questions to ask next time you’re looking for a small engine repair shop.
HOW MUCH EXPERIENCE DO YOU HAVE?
It’s important that your technician has plenty of experience in small engine repair if they’re going to get your hard-earned money. Asking this simple question, and asking for references, will ensure you get someone that is knowledgeable.
HAVE YOU WORKED ON SIMILAR ENGINES IN THE PAST?
Unfortunately, not all small engines are created equal. While most share similar characteristics and mechanisms, some models may pose different challenges. If you find a small engine repair shop that has dealt with your engine in the past, there’s a good chance you’ll be happy with the outcome.
DO YOU HAVE REFERENCES OR REVIEWS?
In today’s data rich world, finding reviews for a business you’re interested in shouldn’t be that difficult! Between Google, Facebook, Yelp, etc., there are plenty of 3rd party review sources to help you decide which small engine shop to work with. When looking at reviews, consider the number of reviews just as much as the star rating. A company with six reviews and an average of 4.9 stars may not be as reputable as a company with 250 reviews and a 4.4 star rating. The number of reviews also show how long a company has been around and the type of work they’ve performed over the long-term.
DO YOU DO WARRANTY WORK?
Most shops should do warranty work on the products they sell. If you buy a product from a store that has a small engine repair shop, be sure to ask if they perform warranty work on those products.
If you’re looking for a Nampa small engine repair shop, or if you’re in the Meridian area, give Legacy Feed & Fuel a call to see if we can work on your equipment.